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Client Onboarding & Technical Support

Fully Automated · Admite trabajo remoto

Publicada el

Fuente: Get on Board · Consultada el

Descripción de la vacante

Fully Automated builds done for you lead generation systems for insurance agents across the US. Every client gets Meta ads, funnels, a CRM, and AI follow up built and running for them. We are growing fast and onboard 20+ new clients every month. We need ONE person who owns client onboarding and technical support from day one until the client is live and getting leads. This is not a beginner role. If you have built inside GoHighLevel and Meta Business Manager for real clients, keep reading. • Onboard 20+ new clients per month from signup to launch • Set up GoHighLevel subaccounts from our snapshots: pipelines, calendars, workflows, forms, funnels • Connect domains, email (DNS, SPF, DKIM, DMARC), phone numbers, and A2P 10DLC registration • Set up client access to Meta Business Manager, ad accounts, pages, pixel, and payment methods • Install and test our AI follow up (SMS, email, chatbot) and fix anything that breaks • Run onboarding calls with clients in clear, confident English • Handle client tech support tickets and solve them fast • Troubleshoot workflows, automations, integrations, and lead delivery issues • Write and update SOPs and checklists so onboarding gets faster every month • 2+ years hands on GoHighLevel experience (snapshots, workflows, triggers, custom fields, funnels, calendars) • Strong Meta Business Manager knowledge (permissions, ad accounts, pixel, page connections, common restrictions) • Experience with automation tools like n8n, Zapier, or Make, plus webhooks and APIs • Experience with AI tools (ChatGPT, Claude, AI agents or voice AI is a big plus) • Excellent spoken and written English. You will be on calls with US business owners. • Organized enough to manage 20+ onboardings at once without anything slipping • Reliable internet, backup power, quiet workspace, working camera and mic • Experience with insurance agents or agency clients • Retell AI or other voice AI experience • A2P 10DLC approvals you have personally gotten through SCHEDULE • Monday to Friday, 8am to 5pm US Central Time • Full time, long term, 40 hours per week • Must be available live during these hours (Slack, Zoom, client calls) • $750 to $1,000 per month based on experience • Performance bonuses tied to onboarding speed and client retention • Long term role with room to grow as we scale • Work directly with the founder on a fast growing US company